Members' association · Singapore
A members' association where families join, renew and book events in one place
Members join online, add their spouse and children, carry a digital member card and buy event tickets at member prices.
- Memberships
- Profiles
- Events
- Payments
- Communications
The challenge
Membership records, renewals, event sign-ups and member details lived in different tools, and staff matched them up by hand.
What we set up
Memberships with card renewals, member numbers and a digital card with a QR code; member profiles; events with tickets; payments and emails.
What we built for them
Family memberships: a member invites their spouse and adds their children, and each person gets the member price at events, matched to their age on the day of the event. Staff see a whole household in one view, from profile answers to the events they attended.